Frequently asked questions
Who does Restomart serve?
We're the kitchen heroes for everyone in the food business! From established restaurants and cafes to aspiring chefs and home bakers, we're here to fuel your culinary creations.
What does "one-stop" really mean?
Think of us as your kitchen Aladdin's Lamp! We offer an extensive range of frozen goods, dairy, cold cuts, sauces and seasonings, bar syrups, pantry staples, and more, so you can tick off your entire shopping list in one place. (Fresh produce and other categories coming soon!)
What's your minimum order?
We get it - running a kitchen means every penny counts. That's why our minimum order is just INR 499 - enough to grab the essentials without breaking the bank. Delivery charges may apply based on your order size, for orders above 1499 the delivery charges are exempted.
What is the delivery time for orders?
We guarantee next-day delivery for all orders placed within our specified cutoff time. Your ingredients will arrive fresh and ready for use.
How do I pay?
We keep things flexible and let you choose the convenience of online payments! We accept online payments through net banking, credit cards, debit cards, and UPI.
Can I track my order?
Yes, you can track your order in real-time using our order tracking feature. Stay informed about the status of your delivery.
What if I receive damaged or incorrect items?
We take quality seriously. If you receive damaged or incorrect items, please contact our customer support team immediately, and we'll promptly resolve the issue.
I'm new to the food biz. Can you help?
Absolutely! We're your knowledge hub. Check out our blog for tips, tricks, and delicious recipes featuring Restomart ingredients. We even have guides on starting your own restaurant!
Special deals and discounts? Sign me up!
Keep your eyes peeled! We offer regular promotions and exclusive deals. Register for an account to stay in the loop and unlock special perks like order history, saved lists, and early access to sales.
How can I create an account and start ordering?
Creating an account is easy. Click the "Sign Up" button on our website, fill in your details, and you'll be ready to explore our selection and start ordering.
What if I have a unique ingredient request?
We welcome special requests. Reach out to our support team, and we'll work with you to fulfill your unique ingredient needs.
Got a question not covered here?
Mail our friendly customer service team at info@restomart.in. We're happy to help!